ATO Contact – How to Get in Touch with the Australian Taxation Office
Published: November 8, 2025
Summary: Need to contact the ATO? Whether you’re a business owner, freelancer, or individual, here’s how you can get in touch with the Australian Taxation Office for any inquiries, assistance with GST, business registration, or general tax-related queries.
How to Contact the ATO
The Australian Taxation Office (ATO) provides multiple ways for businesses and individuals to contact them for support. Below are the key contact methods:
1. Call the ATO
You can reach the ATO by phone at 13 28 61 for general inquiries. This line is open during business hours for assistance with tax matters, GST queries, and more.
2. Use the ATO Website
The ATO’s official website provides numerous self-service options for businesses and individuals. You can access the website at www.ato.gov.au to find forms, information, and frequently asked questions (FAQs).
3. Contact ATO via MyGov
If you have a MyGov account, you can contact the ATO directly through their secure messaging system. This is ideal for individuals managing their tax affairs online.
4. ATO Social Media
The ATO is active on social media platforms, including Twitter and Facebook. You can follow them for updates or reach out for general inquiries.
Why Contact the ATO?
Businesses and individuals often need to contact the ATO for various reasons, including:
- Registering for GST
- Filing tax returns
- Getting assistance with compliance issues
- Resolving disputes or inquiries about taxes or penalties
Related Reads
- How to Create a GST-Compliant Tax Invoice
- How to Create an Invoice for Freelancers
- Invoice vs Receipt: What’s the Difference?
Final Thoughts
Getting in touch with the ATO is easy and can be done through multiple channels. Whether you have a simple question or need help with a complex tax issue, there are many ways to contact them. Ensure that you are prepared with all relevant details to make the process as smooth as possible.